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5
Editor's letter
What's valued
The relatively low rating for pools may need further analysis in light of existing hotel research which showed people are more likely to book a hotel with a pool, however, the majority of them don’t actually end up using it
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24
Interview
Heather Blankinship
The spa operations director at Aman resorts was inspired to create places of healing after a serious car accident 14 years ago. She tells Katie Barnes about her plans to take Aman spas to the next level
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30
Research
Local hero
PKF's latest report highlights how locals have boosted hotel spa business in the downturn. Leonor Stanton reviews the findings and gets feedback from the industry
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54
Hotel spa
Swede heart
Spa consultancy Raison d'Etre has worked on some famous spas, but has now stepped into the spotlight with its own branded spa facility in Stockholm. Katie Barnes pays a visit
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58
Resort spa
Fun time spa
Caroline Wilkinson tries out disco showers and mango-scented steamrooms at Ocean Spa, the £2m facility at UK holiday park Butlins, which aims to attract those on a middle income with its fun image
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61
Research
Spa psyche
Leonor Stanton reviews the Spa Sentiment Research Report 2009 - which looks into the spending habits of spagoers - and also reveals what the industry thinks about its findings
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| Bannatyne has bounced back from the pandemic |
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| The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover
and profits restored to pre-2020 levels in 2023, according to its year-end results. |
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Cariitti Oy
Cariitti is a Finnish family business founded by Kari Ruokonen in 1998 that offers versatile lightin [more...] |
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